B+ or Better
Better Business Bureau

To become a member of the HBA of Greater Springfield businesses must have a B or Better grade with the BBB (Better Business Bureau), General Liability Insurance & Workers' Compensation Insurance*

Today’s BBBs are committed to the belief that the majority of marketplace problems can be corrected through voluntary self-regulation. They champion the cause of consumers and hold businesses accountable to the highest standards of honesty in their advertising and selling.

For more about complaint handling, dispute resolutions and the what else the BBB does - Click Here!